Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.




At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

Directeur(trice) de l'entretien technique

Le Four Seasons Hotel Montreal est a la recherche d'une personne qui partage notre passion pour l'excellence et cherche a creer une experience memorable pour nos employes et nos invites. Nous recherchons une personne qui a une solide ethique de travail, un haut niveau d'integrite, un souci de qualite, une sensibilite culturelle et un sens du service client

A propos de Four Seasons Hotel Montreal

Situe au coeur du Golden Square Mile de Montreal, le Four Seasons Hotel Montreal offre bien plus qu'un simple sejour -- nous proposons une veritable experience de vie luxueuse. De la gastronomie de renommee mondiale au restaurant Marcus a la detente au spa Guerlain, classe cinq etoiles par Forbes, en passant par l'acces exclusif a Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d'elegance, d'hospitalite et de culture.

A propos du role :

Le(la) Directeur(trice) de l'entretien Technique fait partie du comite de Direction de l'hotel qui prend ensemble les decisions strategiques et operationnelles concernant l'hotel. Le Directeur supervise une equipe d'ingenierie et de specialistes de la maintenance responsables de toutes les operations d'ingenierie pour les installations interieures/exterieures incluant la plomberie, la refrigeration, les systemes de chauffage et d'air conditionne, la peinture, la charpenterie, la menuiserie, le recyclage, le systeme electrique, l'entretien des sols et des zones parkings. Le Directeur est aussi responsable des systemes de securite incendie, des initiatives d'energies renouvelables et de la gestion d'autres travaux d'ingenierie necessaires a maintenir la propriete en excellente condition afin d'assurer la securite et le confort des clients et employes. Nous recherchons un candidat qui a de fortes competences de gestion de projet, demontre une ethique de travail poussee, de l'adaptabilite, de la flexibilite et des qualites de leader.

Ce que vous ferez :

Participer au recrutement, a la formation, a la supervision, a l'etablissement des horaires, aux conseils, a l'evaluation des performances et a la planification des activites du personnel d'entretien, notamment en effectuant des controles ponctuels sur une base quotidienne ; S'assurer de la bonne execution du systeme de demande/ordre de travail et du suivi des elements si necessaire ; S'assurer que l'hotel respecte tous les codes et reglements locaux ; Tenir un registre des mouvements des articles en stock et des outils et surveiller la distribution des articles ; Controler les depenses de main-d'oeuvre et d'exploitation du departement ; Faire des efforts pour realiser des economies d'energie raisonnables et lancer des programmes productifs ; Superviser les entrepreneurs et les fournisseurs afin d'assurer la rectification et l'achat d'articles qualifies ; Creer, approuver et afficher tous les horaires du personnel du service technique ; Participer a la creation et au respect du budget annuel de la division ; S'assurer que tous les equipements et systemes d'urgence et de securite des personnes sont inspectes, testes et certifies conformement a la loi et aux codes locaux ; Doit etre capable de mener plusieurs taches de front et de hierarchiser les fonctions du departement pour respecter les delais ; Doit etre en mesure de comprendre et d'evaluer des informations, des donnees, etc. complexes provenant de diverses sources afin d'atteindre les objectifs appropries ; Doit etre capable de maintenir la confidentialite des informations ; Necessite la lecture de plans Supervise et forme tout le personnel du service technique au service a la clientele, a l'autonomisation, aux procedures operationnelles normalisees et aux normes de prevention des pertes ; Agir de facon appropriee dans toutes les situations dangereuses et/ou d'urgence (incendies, pannes de courant, infiltrations, inondations, etc ) ; S'assurer que le systeme de bons de travail/demandes est correctement execute et que les elements sont suivis comme il se doit ; Preparer les requisitions et les ordres de travail et assurer une liaison efficace avec le responsable des achats ; Mettre en oeuvre des programmes, des politiques et des regles d'entretien preventif pour assurer un service efficace ; Travaille de maniere harmonieuse et professionnelle

Ce que vous contribuez :

Aptitude a communiquer couramment en francais, a l'oral comme a l'ecrit ; Un niveau avance d'anglais est requis pour negocier avec une clientele internationale, produire des soumissions, des contrats et des presentations en anglais, ainsi que pour entretenir des relations d'affaires avec des partenaires internationaux; Etre titulaire d'un diplome ou certification soit en CVAC, plomberie, mecanicien de machines fixes, refrigeration, etc. Tout autre domaine connexe serait un grand atout ; 5 a 7 ans d'experience dans un role similaire dans un environnement de luxe 5 etoiles ; Experience de gestion et connaissance pratique des services publics d'infrastructure, notamment la distribution electrique, l'eau froide, le gaz naturel, l'eau potable et les equipements associes. Bonne connaissance de la plateforme Windows ; Capacite a travailler dans un environnement au rythme soutenu, sous pression, tout en gerant celle-ci de maniere positive et efficace. Faire preuve d'un tres grand esprit d'equipe ; Interet et capacite a fournir un service exceptionnel a nos clients ; Maintenir une apparence professionnelle et se comporter d'une maniere mature et integre a tout moment ; Etre calme et patient et avoir la passion du service ; Etre organise, meticuleux et debrouillard ; Bonne connaissance en plomberie, CVC, menuiserie, electricite et peinture ; Doit etre disponible les jours, les soirs, les jours feries et les fins de semaine afin d'etre accessible a son personnel d'ingenierie pour toute urgence necessitant son expertise ; Experience en gestion et connaissance pratique des piscines commerciales.

Ce que nous offrons :

Couverture maladie complementaire (dentaire, vision, assurance vie, medicaments, etc.) Rabais au restaurant MARCUS et au spa Journees de reconnaissance (employe du mois, anniversaires, annees de service, etc.) Repas offerts sur place (Cafe 1440) Regime de retraite avec contribution de l'employeur Conges payes incluant 2 jours feries flottants par an Programme de formation et de developpement Programme de voyage pour employes incluant des nuitees gratuites dans d'autres etablissements Four Seasons (selon anciennete et disponibilite) Et plus encore !
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La liste des taches ci-dessus n'est pas exhaustive et peut evoluer selon les besoins de l'hotel et les situations operationnelles.

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Notre organisation est un employeur engage en matiere d'equite et de diversite. Le masculin est

utilise

uniquement pour alleger le

texte.

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Director of Engineering

(maintenance)

Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

About Four Seasons Hotel Montreal:

Located in the heart of Montreal's Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay -- we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.

About the role:

The Director of Engineering forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel or Resort. The Director oversees a team of Engineering and Maintenance specialists responsible for all engineering operations for interior/exterior facilities including plumbing, refrigeration, heating/cooling, painting, carpentry, structural, recycling, electrical, ground care and parking areas. The Director is also responsible for Life/Fire safety systems, energy/green initiative systems and management of other engineering work necessary to maintain the property in an efficient condition to ensure the safety and comfort of guests and employees. We are looking for individuals who have solid project management skills, evidence a strong work/ethic, adaptability and flexibility and leadership skills.

What you will do:

Assists in the hiring, training, supervision, scheduling, counseling, and evaluation of performance and planning the activities of maintenance staff including making spot checks on a daily basis; Ensures proper execution of work order/request system and that items are followed up on when necessary; Ensures the hotel follows all local codes and regulations; Maintains logs on movement of stock items and tools and monitor distribution of items; Controls departmental labor and operational expense; Makes effort in reasonable energy saving and launch productive programs; Offer supervision on contractors and suppliers to assure the qualified rectification and items purchasing; Creates, approves and posts all Engineering staff schedules; Helps to create and adhere to annual budget for the division; Ensures that all emergency and life safety equipment and systems are inspected, tested and certified as per law and local codes; Must be able to multitask and prioritize departmental functions to meet deadlines; Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives; Must be able to maintain confidentiality of information; Requires reading of blue prints; Supervises and trains all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards; Acts appropriately in all dangerous and/or emergency situations (fires, power outages, infiltrations, floods, etc.); Ensures that the work order/request system is properly executed and that items are followed up as required; Prepares requisitions and work orders and ensures effective liaison with the Procurement Manager; Implements preventive maintenance programs, policies and rules to ensure effective service; Works harmoniously and professionally with colleagues and supervisors; Executes all other related tasks .

What you bring:

Ability to communicate fluently in English and French, both orally and in writing; An advanced level of English is required to negotiate with international clients, prepare proposals, contracts, and presentations in English, as well as maintain business relationships with international partners. Holding degree or certificate in either HVAC, Plumbing, Stationary Engineer, Refrigeration, etc. Any other related field would be of great asset; 3 to 5 years' experience in a similar role within a 5-star luxury environment; Management experience and a working knowledge of infrastructure utilities including, electrical distribution, chill water, natural gas, potable water, and associated equipment. Good knowledge of the Windows platform; Ability to work in a fast-paced environment under pressure while managing it positively and effectively. Demonstrates a very high team spirit; Interest and ability to provide outstanding service to our guests; Maintains a professional appearance and behaves in a mature manner with integrity at all times; Being calm and patient and be of service passion. Be organized, meticulous and resourceful; Good knowledge in plumbing, HVAC, carpentry, electricity and painting; Must be available days, evenings, holidays and weekends so he can be accessible to his Engineering staff for any emergencies needing his expertise ; Management experience and a working knowledge of commercial swimming pools.

What we offer:

Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.). Discounts at MARCUS Restaurant and the Guerlain Spa. Employee recognition programs (Employee of the Month, anniversary celebrations, etc.). Complimentary meals per shift at Cafe 1440. Employer-contributed retirement plan. Paid vacation plus two additional floating holidays per year. Strong training and development programs. Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability). And more!
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The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational

demands.

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Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.