Job Description

As a Digital Learning Specialist, you are in a customer-facing role responsible for delivering on a customer success model to renew and grow usage with Pearson\'s industry leading digital educational platforms.

In this role, your ability to make long and lasting connections will be invaluable to creating a customer experience driven by desired outcomes. As a platform expert, you drive customers deeper into the product by informing on Pearson digital advancement both with content and with our platform capabilities. As a member of the sales team, you will be responsible for creating strategic plans, owning the end-to-end post-sales process, and leveraging internal teams to ensure educators are maximizing platform capabilities that support learners in their life-long learning journey.

If you have a passion for education, love making connections, thrive when working in a team environment, and have a growth mindset that allows you to embrace your limitless potential, then come join a fantastic team who will be dedicated to your achievements!

As a Digital Learning Specialist, you will:

Sales:

Grow platform usage to secure and ensure adoptions are meeting outcomes with Pearson product

Support sales colleagues on upselling opportunities with existing customers

Post-Sales:

Delight existing customers by providing valuable JIT insights into their platform usage

Build long-term client relationships

Communicate on platform updates and enhancements that increase the value proposition to educators and learners

Deliver student registration training on platform and speak to their specific course design in platform

Socialize platforms (training \xe2\x80\x9clite\xe2\x80\x9d) with open ed/distance learning teams and instructional designers

Consult on learning outcomes, assessment structure, testing design and assignment parameters

Deliver training sessions to new and existing customers

Leverage sales tools to support sales opportunity advancement

As a Digital Learning Specialist, you:

Deeply understand and are able to communicate on Pearson\'s values, mission, and strategic initiatives, informing customers on current and future global educational trends

Employ an agile mindset to adapt through change

Demonstrate a strong commitment to a positive, collaborative, and team based selling culture by working with other team members to achieve goals

Are able to effectively communicate, sell and present Pearson digital offerings over the phone, through virtual video meetings, in written communication, and in person when required.

Demonstrate a level of mastery in sales presentations

Possess a high proficiency in consultative selling techniques including pre-call planning and productive questioning strategies that focus on learning outcomes

Support training on key platforms for sales team

Report on risk, opportunity and trends in the market

Possess strong knowledge of learning science and instructional design as it relates to Pearson offerings

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson\'s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: SALES

Organization: Higher Education

Schedule: FULL_TIME

Req ID: 12583

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