Job Description

Location: Toronto, ON (Hybrid)
Employment Type: Full-time
About the Role
Are you passionate about content management, digital publishing, and driving strategic change? We are seeking a Digital Content Specialist - Audit & Knowledge Management to join our global Audit & Assurance (A&A) team. In this dynamic and high-impact role, you will support the publishing and deployment of technical materials used by thousands of auditors worldwide. These materials play a critical role in delivering high-quality Audit & Assurance engagements.
You will also contribute to the design and evolution of our next-generation information and knowledge management system. Acting as a subject matter expert, you'll help shape the digital tools and content architecture that support global audit professionals across the firm.
Key Responsibilities
Content Authoring & Management:
Develop and update audit-related content using DITA, XML, and HTML. Publish and maintain high-quality content in our global content management systems (CMS), with a preference for Tridion Docs.
Strategic Content Deployment:
Provide guidance on global content deployment and adoption strategies, including planning, training, communications, and performance monitoring.
Stakeholder Collaboration:
Work closely with global, regional, and local stakeholders to promote content adoption, ensure alignment with audit standards, and support change management efforts.
System Development & Testing:
Act as a subject matter expert in the development of future-facing audit content platforms. Participate in requirements gathering, testing, and feedback sessions.
Project Leadership:
Lead or contribute to project planning, manage timelines and scope, coordinate internal resources, and ensure seamless project delivery with comprehensive documentation.
Qualifications
Experience:
2-3+ years working with DITA, XML, and HTML in a digital content authoring environment
Hands-on experience with component content management systems (CCMS), ideally Tridion Docs
Experience in global or enterprise-level content publishing or technical documentation
Skills & Strengths:
Strong analytical and problem-solving mindset with attention to detail
Strategic thinker with the ability to develop and execute adoption strategies
Excellent communication skills and ability to work in cross-functional virtual teams
Comfortable managing multiple tasks and projects in a fast-paced environment
Education:
Degree in Information Management, Technical Communication, Digital Media, or a related field preferred
Why Join Us?
Work on strategic, high-visibility global projects
Help shape the future of digital audit knowledge platforms
Collaborate with experts across the globe
Be part of a mission-driven team enabling audit excellence at scale
Apply now to join a global leader in Audit & Assurance transformation and play a key role in delivering quality and innovation across our network.
**We thank all applicants for applying, however only those considered for an interview will be contacted directly**
Spirit Omega is committed to a diverse and inclusive workplace. We welcome applications from anyone, including members of Indigenous peoples, Women, visible minorities, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.
Looking for more opportunities? Check out our website at
Request-ID: DLTJP00045389
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