Job Description

Delivery Fulfilment Specialist

Delivery Fulfilment Specialist

Delivery Fulfilment Specialist

Position Details

Job Location - Chatham Head Office


FT/PT - Full-Time


Direct Reports - 0


Reports to - Operations Manager


Employment Type - Permanent

Compensation Details

Wage Band - $21-$22/HR


Vacation Entitlement - 2 Weeks


Benefit Eligibility - Standard Health Benefits after 3 months of employment


Pension/ RRSP





Position Summary



Brown's Auto Supply is seeking a dependable and detail-oriented Delivery Associate to join our team. In this role, you will ensure the accurate and timely delivery of automotive paints, materials, and equipment to customers across Ontario. While on-site, you'll also help maintain our customers' monitored inventory cabinets by performing spot checks and full audits, ensuring accuracy and consistent supply. Your efforts will play a key role in delivering exceptional customer service and supporting the efficiency of our logistics and warehouse operations.



Key Responsibilities



Order Preparation & Delivery



Accurately pick, pack, and load customer orders. Deliver products safely, on time, and in excellent condition. Verify orders before departure to ensure accuracy.

Customer Service & Inventory Support



Provide courteous, professional service during deliveries. Communicate with customers to confirm deliveries and resolve concerns. Represent Brown's Auto Supply with a positive, professional attitude. Monitor and audit customer inventory using remote software. Keep customer inventory cabinets clean and organized.

Vehicle Operation & Safety



Operate company vehicles safely and follow all traffic and safety regulations. Handle hazardous materials in compliance with safety guidelines. Perform daily vehicle inspections and maintain cleanliness.

Warehouse Support



Assist with loading/unloading and organizing inventory. Support warehouse operations as needed. Help troubleshoot delivery or inventory issues.

Documentation & Reporting


Maintain accurate delivery records and proof of delivery. Report delays, vehicle issues, or customer feedback promptly. Notify management of inventory shortages or delivery challenges.

Qualifications



Valid G-class driver's license with a clean driving record. Ability to lift 50+ lbs and work efficiently in a fast-paced environment. Strong organizational and time management skills. Knowledge of Ontario road safety and hazardous materials handling.

Preferred:



Forklift certification or willingness to obtain.



About Brown's Auto Supply



Brown's Auto Supply is a trusted distributor of automotive paints, materials, and equipment serving Ontario's collision repair industry. Our Delivery Associates are essential to ensuring customers receive their orders accurately and on time--helping them keep their businesses running smoothly.