Dental Treatment Coordinator / Team Lead

Ottawa, ON, CA, Canada

Job Description

About Us





We are a progressive, patient-focused dental clinic that values teamwork, efficiency, and excellent patient care. Our ideal candidate is already working as a

Treatment Coordinator or Senior Administrator

in a dental office and is ready to take on a

team leadership role

while still staying actively involved in front-line operations.



This is not just a management position -- it's a role for someone who enjoys

working closely with patients, coordinating treatment plans, supporting the dental team, and leading by example.




Key Responsibilities




Present and explain treatment plans to patients, including insurance coverage and financing options. Act as the primary point of contact for patient inquiries related to care and scheduling. Support front desk operations: scheduling, confirmations, billing, and insurance submissions. Mentor and support administrative team members, ensuring smooth daily operations. Use

Tracker software

to manage patient records, treatment plans, and scheduling. Monitor and improve case acceptance by guiding patients through treatment decisions. Assist Dentists with workflow optimization and team coordination.

Qualifications




Minimum 2-3 years of experience

as a

Treatment Coordinator, Senior Receptionist, or Lead Admin

in a dental office. Proficiency with

Tracker dental software

(mandatory). Strong knowledge of dental billing, insurance claims, and ODA fee guide (IFHP, CDCP knowledge an asset). Excellent communication and case presentation skills. Proven ability to support and guide a team. Positive, professional attitude with a focus on patient experience.

How to Apply





If you are already excelling as a

Treatment Coordinator or Senior Dental Administrator

and are ready to step into a

Team Lead role

, we'd love to hear from you. Please submit your

resume and cover letter

via Indeed.

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Job Detail

  • Job Id
    JD2662233
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned