Job Description

Overview

We are seeking a highly organized and professional Secretary to join our healthcare team. The ideal candidate will provide exceptional administrative support within a busy dental or medical office environment. This role requires strong communication skills, familiarity with electronic medical records, and experience managing front desk operations. The Secretary will be instrumental in ensuring smooth office workflows, maintaining patient records, and delivering excellent customer service. Prior experience with dental or medical office procedures is preferred, along with proficiency in office software and multi-line phone systems. Experience in the dental field is a must

Duties

Greet patients and visitors warmly at the front desk, providing a welcoming environment Manage multi-line phone systems to handle appointment scheduling, inquiries, and follow-ups Schedule, confirm, and reschedule patient appointments efficiently Maintain accurate electronic medical records using systems such as Epic and Dentrix Verify patient insurance information and process billing as needed Assist with administrative tasks including filing, data entry, and correspondence Prepare and organize paperwork for patient visits and procedures Coordinate with clinical staff to ensure timely patient flow and appointment adherence Handle incoming mail, emails, and faxes related to patient care and office operations Ensure the reception area remains tidy and professional at all times

Skills

Proven experience as a dental receptionist or in a medical office setting Familiarity with electronic health records systems such as Epic and Dentrix Strong knowledge of medical terminology relevant to dental or healthcare environments Excellent organizational skills with attention to detail Proficiency in office software including MS Office Suite (Word, Excel) Ability to manage multi-line phone systems efficiently Exceptional communication skills--both verbal and written Ability to handle sensitive patient information with confidentiality and professionalism Prior experience working with medical or dental office equipment is a plus
This position offers an opportunity to work in a dynamic healthcare setting where your administrative expertise will directly contribute to providing quality patient care. We value professionalism, efficiency, and a friendly demeanor in our team members.

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$24.00 per hour

Expected hours: 15 - 30 per week

Work Location: In person