Job Description

Job Overview

We are seeking a dedicated and organized Receptionist/Administrative Assistant to join our team in a dynamic dental office environment. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in office procedures, familiarity with electronic medical records, and a strong understanding of medical terminology.

Duties

Greet patients and visitors warmly, ensuring a welcoming atmosphere at the front desk. Manage phone systems efficiently, handling incoming calls, scheduling appointments, and addressing patient inquiries. Utilize Dentrix or Epic software for patient management, including updating electronic medical records and processing patient information. Assist with administrative tasks such as filing, data entry, and maintaining organized office supplies. Collaborate with dental staff to ensure smooth operations within the office. Maintain confidentiality of patient information in compliance with HIPAA regulations. Provide support for billing and insurance verification processes as needed.

Qualifications

Previous experience in a dental or medical office setting is preferred. Familiarity with phone systems and office management practices is essential. Proficiency in using Dentrix or Epic software is highly desirable. Knowledge of medical terminology and electronic medical records is a plus. Strong communication skills, both verbal and written, with a focus on customer service. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. High school diploma or equivalent; additional certification in office administration is an advantage.
Join our team as a Receptionist/Administrative Assistant and contribute to providing excellent care to our patients while ensuring efficient office operations!

Job Types: Full-time, Part-time, Permanent

Pay: $16.55-$27.15 per hour

Expected hours: 18 - 30 per week

Benefits:

Dental care On-site parking
Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed
Language:

English , arabic (required)
Work Location: In person