Responsibilities:
Greet patients and assisting in the completion of all necessary forms/documentation and data collection
Answering/ managing phone calls and providing information to patients
Booking/scheduling /registration of patients
Communicating with other dental offices/labs
General administration duties including billing and preparation of claim forms
Mailing of statements and arrangement of payment schedules
Maintenance of the reception area
Contacting patients regarding treatment plans
Safeguarding patient privacy and confidentiality
Confirming appointments with patients and giving reminder calls
Ability to maintain a short cancel list to fill the schedule when necessary
Requirements
Excellent customer service skills and ability to communicate effectively with patients of all ages
Strong team player
Excellent organization skills
Computer skills with good working knowledge of Microsoft Office products (Word, Excel etc.)
Knowledge of dental software an asset. Training will be provided
High school diploma
We offer competitive compensation and opportunities for professional development. Join our team of dedicated professionals and make a difference in patients' oral health.
To apply, please submit your resume detailing your relevant experience and qualifications. At least two references required with applications.
Job Types: Full-time, Permanent
Pay: $18.00-$24.00 per hour
Expected hours: 35 - 40 per week
Benefits:
Dental care
Work Location: In person
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