Job Description

Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency with electronic medical records systems. The Dental Receptionist plays a crucial role in ensuring a smooth patient experience and efficient office operations.

Responsibilities

Greet patients warmly and professionally upon arrival and departure Manage appointment scheduling using Dentrix and other electronic medical records systems Verify patient insurance information and update records accordingly Answer multi-line phone systems promptly and courteously, directing calls as necessary Collect payments and process billing transactions accurately Maintain organized patient files and ensure confidentiality of medical information Assist with administrative tasks such as data entry, filing, and correspondence Coordinate with dental team members to facilitate smooth daily operations Ensure the front desk area remains tidy and welcoming

Requirements

Prior experience as a Dental Receptionist or in a dental or medical office setting preferred Proficiency with Dentrix, Epic, and electronic medical records systems required Strong knowledge of medical terminology relevant to dental practice Excellent communication skills, both verbal and written Ability to handle multi-line phone systems efficiently Office experience with administrative tasks such as scheduling, billing, and data entry Familiarity with dental office procedures and workflows is highly desirable Professional appearance and friendly demeanor essential for patient interactions Ability to work well under pressure in a fast-paced environment
Job Types: Full-time, Permanent

Work Location: In person