We are seeking a professional and organized Dental Receptionist to join our dental practice. Experience with Medical Receptionist an asset.
The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency with electronic medical records systems. The Dental Receptionist plays a vital role in ensuring a smooth patient experience and supporting the overall operations of the dental office.
Responsibilities
Greet patients warmly and professionally upon arrival and departure
Schedule, confirm, and reschedule patient appointments using Dentrix or similar software
Manage multi-line phone systems to answer inquiries, direct calls, and take messages
Verify patient insurance information and update electronic medical records accurately
Collect payments and process billing using Epic or other electronic health record systems
Maintain organized front desk operations, including filing and documentation
Assist with patient check-in and check-out procedures
Ensure compliance with HIPAA regulations and maintain patient confidentiality
Support administrative tasks such as data entry, correspondence, and inventory management
Qualifications
Prior experience as a dental receptionist or in a medical office setting preferred
Proficiency with dental practice management software such as Dentrix and Epic is highly desirable
Knowledge of medical terminology relevant to dental care
Strong organizational skills and attention to detail
Excellent communication skills, both verbal and written
Ability to handle multi-line phone systems efficiently in a fast-paced environment
Familiarity with electronic medical records (EMR) systems and administrative procedures
Previous experience working in a dental or medical office is a plus
Professional appearance and friendly demeanor to provide exceptional patient service
Job Type: Part-time
Pay: $19.49-$29.84 per hour
Work Location: In person
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