Job Description

Overview

We are seeking a dedicated and organized Dental Receptionist to join our team. This role is essential in providing exceptional front desk support in a busy dental office environment. The ideal candidate will be responsible for managing patient interactions, scheduling appointments, and ensuring the smooth operation of the front office. A friendly demeanor and strong communication skills are vital for creating a welcoming atmosphere for our patients.

Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures. Schedule and confirm appointments using our dental software system Tracker. Manage patient records with accuracy and confidentiality, ensuring compliance with dental terminology standards. Answer phone calls promptly, addressing inquiries and providing information regarding services offered. Handle administrative tasks including filing, data entry, and maintaining organized patient files. Process patient payments and insurance claims efficiently while explaining billing procedures when necessary. Collaborate with dental staff to ensure seamless patient flow and support during appointments. Maintain a clean and organized front desk area to enhance the overall patient experience.

Experience

Previous experience as a Dental Receptionist or in a similar front desk role within a dental office is preferred. Proficiency in using dental software systems such as Tracker is highly desirable. Familiarity with dental terminology to communicate effectively with patients and staff. Strong administrative skills with attention to detail and the ability to multitask in a fast-paced environment. Excellent verbal and written communication skills, along with a professional phone demeanor. Ability to work collaboratively within a team while also being self-motivated to complete tasks independently.
If you are passionate about providing excellent customer service in a dental care setting and have the necessary skills to thrive as a Dental Receptionist, we encourage you to apply for this rewarding opportunity.

Job Types: Full-time, Permanent

Pay: $27.00-$35.00 per hour

Expected hours: 35 - 42 per week

Benefits:

Dental care Extended health care On-site parking
Work Location: In person