Job Description

Job Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires a strong understanding of dental office procedures, excellent communication skills, and proficiency with dental management software. The Dental Receptionist will play a vital role in ensuring smooth patient flow, accurate record-keeping, and providing exceptional customer service to enhance patient experience.

Duties

Greet patients warmly and check them in upon arrival Schedule, confirm, and reschedule patient appointments using Curve or similar dental management software Manage multi-line phone systems to answer inquiries and direct calls appropriately Verify patient insurance information and update electronic medical records accurately Collect payments and process billing transactions efficiently Maintain organized front desk area and ensure all patient documents are complete and up-to-date Assist with administrative tasks such as filing, data entry, and correspondence Coordinate with dental staff to facilitate smooth daily operations Handle patient inquiries professionally, providing information about procedures and appointment policies Ensure compliance with HIPAA regulations and maintain confidentiality of patient information

Experience

Previous experience as a Dental Receptionist or in a dental office environment is highly preferred Familiarity with dental practice management software such as Curve or Epic is essential Knowledge of medical terminology related to dentistry is advantageous Experience working with electronic medical records (EMRs) in a healthcare setting is beneficial Strong office experience including front desk responsibilities, administrative support, and multi-line phone systems is desirable Excellent organizational skills combined with the ability to multitask effectively in a fast-paced environment Demonstrated professionalism, attention to detail, and excellent communication skills are required for success in this role
Job Types: Full-time, Permanent

Pay: $25.00-$33.00 per hour

Expected hours: 37.5 - 40 per week

Work Location: In person