We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role requires excellent communication skills, familiarity with dental office operations, and proficiency with electronic medical records systems. Prior experience in dental or medical office settings is highly valued to ensure smooth daily operations and exceptional patient service.
Duties
Greet patients warmly and provide a welcoming front desk experience
Schedule, confirm, and reschedule patient appointments using Cleardent
Manage multi-line phone systems to handle inquiries, appointment requests, and patient communications
Verify patient insurance information and update electronic medical records accurately
Collect payments, process billing, and handle administrative paperwork
Maintain organized patient files and ensure confidentiality of medical information
Assist with patient check-in and check-out procedures
Coordinate with dental staff to ensure smooth workflow throughout the day
Answer questions regarding office policies, procedures, and treatment plans
Skills
Proficiency with electronic health records systems such as Cleardent
Strong knowledge of medical terminology relevant to dental care
Experience working in a dental office or medical office environment is highly desirable
Excellent organizational skills with attention to detail in managing appointments and records
Ability to operate multi-line phone systems efficiently and professionally
Strong communication skills for interacting with patients and staff effectively
Familiarity with front desk operations and administrative procedures in healthcare settings
Ability to multitask in a fast-paced environment while maintaining professionalism and courtesy
This position offers an opportunity to be an integral part of a dedicated healthcare team, providing exceptional service to patients while supporting the daily operations of the dental practice.
Job Types: Full-time, Permanent
Pay: $22.00-$30.00 per hour
Work Location: In person
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