Dental Receptionist

Ottawa, ON, CA, Canada

Job Description

Overview


We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. This role requires excellent communication skills, familiarity with dental office operations, and proficiency with electronic medical records systems. Prior experience in dental or medical office settings is highly valued to ensure smooth daily operations and exceptional patient service.

Duties



Greet patients warmly and provide a welcoming front desk experience Schedule, confirm, and reschedule patient appointments using Cleardent Manage multi-line phone systems to handle inquiries, appointment requests, and patient communications Verify patient insurance information and update electronic medical records accurately Collect payments, process billing, and handle administrative paperwork Maintain organized patient files and ensure confidentiality of medical information Assist with patient check-in and check-out procedures Coordinate with dental staff to ensure smooth workflow throughout the day Answer questions regarding office policies, procedures, and treatment plans

Skills



Proficiency with electronic health records systems such as Cleardent Strong knowledge of medical terminology relevant to dental care Experience working in a dental office or medical office environment is highly desirable Excellent organizational skills with attention to detail in managing appointments and records Ability to operate multi-line phone systems efficiently and professionally Strong communication skills for interacting with patients and staff effectively Familiarity with front desk operations and administrative procedures in healthcare settings Ability to multitask in a fast-paced environment while maintaining professionalism and courtesy
This position offers an opportunity to be an integral part of a dedicated healthcare team, providing exceptional service to patients while supporting the daily operations of the dental practice.

Job Types: Full-time, Permanent

Pay: $22.00-$30.00 per hour

Work Location: In person

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Job Detail

  • Job Id
    JD3288492
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned