Job Description

Job Summary

We are seeking a dedicated and professional Dental Receptionist to replace retiring dental receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, a strong background in dental administrative support, and a passion for providing outstanding patient service. As a Dental Receptionist, you will manage patient interactions, coordinate appointments, handle dental insurance verification, and maintain accurate medical records, ensuring smooth office operations and a welcoming environment for all patients.

Responsibilities

Greet patients warmly and professionally, establishing a positive first impression. Schedule and confirm patient appointments using dental practice management software such as Dentrix or Live DDM. Verify insurance coverage, process claims, and handle billing procedures . Collect payments . Assist with intake procedures, including collecting patient information . Maintain organized filing of dental records . Answer multi-line phone systems professionally, providing exceptional customer service and addressing patient inquiries efficiently. Support clinic operations by coordinating front desk activities, managing dental scheduling, and handling clerical tasks such as filing and data entry. Collaborate with dental staff to facilitate care plans and ensure seamless communication between patients and providers. Uphold confidentiality standards in accordance with HIPAA regulations while managing sensitive health information.

Skills

Proven experience in dental office administration with familiarity using practice management software like Dentrix or Live DDM knowledge of dental terminology. Excellent customer service skills with professional phone etiquette and effective communication abilities. Ability to handle insurance verification processes efficiently while managing dental billing tasks. . Previous dental clinic or dental office experience is preferred; familiarity with dental terminology such as care plans is advantageous. Demonstrated ability to multitask in a fast-paced environment while maintaining professionalism under pressure. Join our team to deliver exceptional patient experiences through efficient office management and compassionate service!
Job Types: Full-time, Permanent

Pay: $26.00-$30.00 per hour

Expected hours: 32 per week

Benefits:

Dental care On-site parking
Work Location: In person