Job Description

Job Overview

We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointments, patient records, and insurance verification with efficiency and compassion. This role requires strong organizational skills, familiarity with dental and medical office systems, and excellent communication abilities to ensure a smooth patient experience and efficient office operations.

Duties

Greet patients warmly and professionally upon arrival and departure Schedule, reschedule, and confirm patient appointments using dental practice management software such as Tracker Verify insurance coverage and perform insurance eligibility checks. Collect payments and process billing through medical billing systems, ensuring accuracy in documentation review Maintain accurate patient records in EMR/EHR systems including CareCru or similar platforms Manage multi-line phone systems with professional phone etiquette and assist patients with inquiries Handle new patient intake forms, update medical histories, and ensure HIPAA compliance in all documentation Assist with front desk administrative support including filing, data entry (10 key typing), and managing office supplies Coordinate with clinical staff regarding patient care plans and appointment flow Perform clerical duties such as data entry, filing medical records, and managing correspondence

Experience

Prior experience in a medical or dental office setting is highly necessary Familiarity with dental terminology and medical billing procedures is advantageous Experience working with dental practice management software such as Tracker is preferred Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management systems Excellent customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines Bilingual abilities are a plus to serve diverse patient populations Previous experience in clinic or hospital environments involving medical administrative support is beneficial Knowledge of insurance verification processes and Medicare procedures enhances candidate suitability
This position offers an opportunity to be an integral part of a dedicated dental team committed to providing exceptional patient care. We value professionalism, attention to detail, and a friendly demeanor in our staff.

Job Types: Full-time, Part-time, Permanent

Pay: $19.00-$30.00 per hour

Expected hours: 25 - 40 per week

Benefits:

Dental care On-site parking
Work Location: In person