Job Description

Dental Receptionist (Cantonese-Speaking Preferred)

Job Summary

We are seeking a professional and organized

Dental Receptionist

to join our dental practice. This role is the first point of contact for patients and is essential to creating a welcoming, efficient, and well-organized front desk experience. Cantonese language skills are preferred to better support our patient community.

Responsibilities

Greet patients warmly and provide excellent front desk service Schedule, confirm, and manage appointments using dental software (Open Dental or similar) Answer and manage multi-line phone systems and respond to patient inquiries Verify insurance information and update electronic patient records accurately Collect payments and process billing transactions Manage patient check-in and check-out efficiently Maintain organized records in compliance with privacy regulations Assist with general administrative duties including filing, data entry, and correspondence Coordinate with dentists and clinical staff to ensure smooth daily workflow

Qualifications & Experience

Previous dental office or dental reception experience is an asset Cantonese-speaking ability preferred; English fluency required Experience with dental practice management software (Open Dental experience is an asset) Familiarity with dental or medical terminology Experience handling multi-line phone systems Strong organizational skills and attention to detail Excellent verbal and written communication skills Professional, reliable, and patient-focused
Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Expected hours: No less than 21 per week

Benefits:

Dental care Extended health care On-site parking
Work Location: In person