We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency in electronic medical records systems. The Dental Receptionist plays a vital role in ensuring a smooth patient experience and maintaining efficient office operations.
Duties
Greet patients warmly and professionally upon arrival and assist with check-in procedures
Schedule, confirm, reschedule, and cancel appointments using practice management software such as Dentrix or Epic
Manage multi-line phone systems to answer inquiries, direct calls, and take messages accurately
Verify patient insurance information and update electronic medical records accordingly
Collect payments, process billing, and handle financial transactions at the front desk
Maintain organized patient records in compliance with privacy regulations
Assist with administrative tasks such as filing, faxing, and correspondence
Coordinate with dental staff to ensure smooth daily operations and patient flow
Ensure the reception area remains clean, welcoming, and well-stocked with necessary supplies
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
Proficiency with dental practice management software And recall max assist
Strong knowledge of medical and dental terminology and electronic medical records systems
Excellent communication skills, both verbal and written
Ability to handle multi-line phone systems efficiently and professionally
Familiarity with insurance verification processes and billing procedures
Exceptional organizational skills with attention to detail
Ability to work effectively in a fast-paced environment while maintaining professionalism
Previous experience with administrative tasks in a dental setting is preferred
This position offers an opportunity to be an integral part of a dedicated dental team committed to providing exceptional patient care. The successful candidate will demonstrate professionalism, efficiency, and a friendly demeanor to ensure a positive experience for all patients.
Job Type: Full-time
Pay: $25.00-$32.01 per hour
Expected hours: 30 per week
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Work Location: In person
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