Job Description

Overview

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a busy dental office. This role requires a strong understanding of dental terminology and experience with electronic records to ensure smooth operations and patient satisfaction.

Duties

Greet patients warmly and manage the front desk operations efficiently. Schedule appointments, confirm patient visits, and handle cancellations. Maintain patient records accurately using Dentrix and other electronic medical record systems. Process patient intake forms and verify insurance information. Answer multi-line phone systems, addressing inquiries and directing calls as necessary. Assist with billing and payment processing while ensuring compliance with office policies. Collaborate with dental staff to ensure seamless patient flow and support during procedures. Maintain cleanliness and organization of the reception area.

Skills

Proficiency in Dentrix or similar dental practice management software is preferred. Familiarity with Recall Max is an asset. Minimum 2 years of experience in a dental office environment Strong understanding of dental procedures Previous experience as a dental receptionist or in a similar role within a dental office is highly desirable. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to manage multiple tasks efficiently in a fast-paced environment. Strong organizational skills with attention to detail in administrative duties. Experience handling multi-line phone systems effectively. Join our team as a Dental Receptionist where you will play an integral role in delivering outstanding patient care while managing essential office functions!
Job Type: Full-time

Pay: $25.00-$34.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Dental care Extended health care Flexible schedule On-site parking
Work Location: In person