Job Description

: Dental Administrative Assistant / Receptionist

We are seeking a motivated and experienced Dental Administrative Assistant/Receptionist who is passionate about delivering exceptional patient care and supporting the efficient operation of a busy dental practice. The ideal candidate is energetic, organized, and committed to providing a welcoming and professional experience for every patient.

Office Hours

Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 7:00 PM Thursday: 9:00 AM - 6:00 PM Friday: 9:00 AM - 4:00 PM Saturday: 10:00 AM - 3:00 PM
Key Responsibilities

Able to use

Paradigm

software Greet and welcome patients warmly, ensuring a positive and professional first impression at all times. Schedule patient appointments efficiently in person, over the phone, and via email. Maintain accurate, complete, and compliant patient records in accordance with regulatory standards. Explain treatment plans, financial arrangements, insurance coverage, and payment options clearly to patients. Prepare insurance estimates, submit claims, process billing, and ensure smooth financial transactions. Communicate effectively and courteously with patients, dental staff, and external contacts, promptly addressing inquiries and concerns. Maintain a clean, organized, and well-stocked reception and office area. Collaborate with team members to support an efficient, professional, and positive work environment. Demonstrate strong critical thinking and problem-solving skills, addressing issues independently and efficiently. Utilize Windows-based dental software, scheduling systems, and general office applications proficiently. Uphold the highest standards of professionalism, empathy, and confidentiality when handling patient information.
Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Dental care
Ability to commute/relocate:

Burlington, ON L7S 2J1: reliably commute or plan to relocate before starting work (required)
Application question(s):

Which dental softwares have you use in the past ?
Education:

Secondary School (preferred)
Experience:

Dental receptionist: 2 years (required)
Work Location: In person