Job Description

Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while managing administrative tasks efficiently. This role requires familiarity with dental office operations, electronic medical records, and multi-line phone systems. Prior experience with dental software such as Dentrix and Epic is highly desirable. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Duties

Greet patients and visitors warmly, creating a welcoming environment Schedule, confirm, and reschedule patient appointments using Dentrix or similar dental management software Manage multi-line phone systems to handle inquiries, appointment bookings, and patient communications Verify patient insurance information and process billing in electronic medical records systems Maintain accurate patient records and update information as needed Collect payments and explain financial policies to patients Assist with administrative tasks such as filing, faxing, and data entry Coordinate with clinical staff to ensure smooth patient flow throughout the day Ensure the front desk area remains organized, clean, and professional at all times

Experience

Prior dental office experience is highly preferred, including familiarity with front desk responsibilities Experience working with electronic medical records (EMR) systems such as Opes or Dentally is advantageous Strong knowledge of medical terminology relevant to dentistry is a plus Office experience involving administrative duties, multi-line phone systems, and customer service skills is required Excellent communication skills and professionalism are essential for success in this role
This position offers an opportunity to be an integral part of a dedicated dental team committed to providing exceptional patient care.

Job Type: Full-time

Pay: $17.20-$29.00 per hour

Expected hours: 40 per week

Benefits:

On-site parking
Ability to commute/relocate:

Brampton, ON L6Z 4N5: reliably commute or plan to relocate before starting work (preferred)
Experience:

Dental receptionist: 2 years (required)
Work Location: In person