We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental office procedures, and the ability to handle multiple tasks in a fast-paced environment. The Dental Receptionist will be responsible for scheduling appointments, managing patient records, and providing excellent customer service to ensure a positive patient experience. We have excellent hours. no weekends , only Tuesdays till 7 ,occasional Fridays 9-1. Having a dental assistant background would help but willing to train.
Responsibilities
Greet patients warmly and professionally upon arrival and departure
Manage multi-line phone systems to answer inquiries, schedule appointments, and confirm patient visits
Maintain accurate electronic medical records using systems such as Dentrix and Epic
Verify patient insurance information and assist with billing processes
Collect payments and process transactions efficiently at the front desk
Update patient information and ensure data accuracy in electronic medical records
Assist with administrative tasks including filing, faxing, and correspondence
Coordinate with clinical staff to ensure smooth daily operations
Maintain a clean and organized front desk area
Experience
Prior dental office experience is highly preferred, including familiarity with ABEL
Having a dental asst background would help
Experience working in a medical or dental office environment is advantageous
Strong knowledge of medical terminology relevant to dental care
Proven office experience with proficiency in multi-line phone systems and administrative tasks
Excellent communication skills and professional demeanor required
Previous experience as a front desk receptionist or administrative assistant in healthcare settings is desirable
Job Type: Full-time
Pay: $19.93-$25.00 per hour
Benefits:
Dental care
Profit sharing
Work Location: In person
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