Job Description

*Do not directly contact the office (by phone, email or in person) to inquire about, apply for or express your interest in the position. Applications and communications will only be accepted through Indeed.* Established dental practice in West Toronto (at Bloor St and Jane St, 5 minutes walk from Jane station) with 4 chairs looking for a dental receptionist who is committed, friendly and is looking for their "forever" home working with an amazing, tight-knit team helping our kind and loyal patients. We are looking for someone passionate about the dental industry and skilled in their reception duties; someone who is looking to make a long-term career in dental reception. The ideal candidate is an experienced, skilled receptionist- someone with the confidence to apply their core reception skills to any field and has the desire to learn the "dental language" should you have no dental experience. An exposure to dentistry with a minimum 1 year of experience in dental reception, and is a graduate of a dental reception/ administration program is preferred. Also considered will be experienced receptionists with strong customer service skills from any field- preference for private medical office receptionists/ administrators (physio, optometry, chiropractic, etc) (ie. has experience with billing and dealing with private insurance). You will be the lead/ solo office receptionist/ administrator for a busy 1 dentist (2 dentists working part-time, never on the same day), 1 assistant, 1.25 hygienist office. A sterilization assistant/ office receptionist floater is available 1-2 days a week (on days 2 hygiene are working). What we are looking for is someone who is a skilled receptionist; someone who is very confident in their core reception skills:

• Customer service
• Answering the phone and emails
• Friendly and pleasant
• Helpful
• Understands how to book, fill and keep an efficient schedule
• Have excellent professional verbal and written communication skills
• A desire to genuinely help our patients/ clients
• The importance of documentation in the patient\'s chart

If you are:

• Someone to takes the time to understand the "why" behind their assigned tasks and duties in order to apply that knowledge to new situations
• Able to follow directions; instructions; and checklists accurately
• Interested to "learn a new language" (assuming you have no dental experience)
• Detail-oriented
• Organized
• A fast and independent learner
• A self-starter
• Able to apply feedback given towards improving skills and completion of tasks
• Up for a challenge
• A "self-starter"- able to keep yourself busy finding helpful ways to make the office environment more efficient
• Puntcual
• Are open to learning more things as well as learning a new way to do things you already know how to do-

this job could be the right fit for you! We would love to find someone who enjoys all aspects of dental reception duties and is looking for a career in the dental administration field. This job offers the possibility of independence, internal growth and an office to "call your own"! Main responsibilities will be patient intake and care coordination, answering the phone, booking and confirming appointments, recalls, follow-up on dental predeterminations, billing and dealing with dental insurance, referrals, keeping track of invoices and paying office bills, helping keep track of office statistics. **PLEASE TAKE NOTE**: Hours are: Monday 9:00 AM- 6:00 PM/ 7:00 PM Tuesday 8:00 AM- 5:00 PM Wednesday 7:30 AM- 4:30 PM Thursday 8:00 AM- 5:00/ 6:00/ 7:00 PM Friday 7:30 AM- 12:30 PM (Average 33h-37h/ week) HOWEVER Please note that as the office grows, your specific shift start/ end times and days may need to change (short or long-term) to include more evenings or one (possibly two) Saturdays a month. Experience with taking assignment of benefits preferred Familiarity with ABELDent preferred >>Commute/ Parking:

• We are best accessed by public transit (Jane station)
• There are no staff office parking spots
• General building parking is not available
• It may be possible to rent a spot (please inquire
• Paid parking available
• Free side street parking available (when you can find a spot!)
• Green P lots are available nearby

**Position start date: IMMEDIATELY** Duties:

• Handling cash
• Invoicing customers
• Handling accounts payable and receivable
• Generating financial and operational reports
• Processing payments
• Handling multiple projects and tasks at once
• Handling sensitive information in a confidential manner
• Processing medical billing, insurance verification, etc.

Work Remotely

• No

NOTE: starting salary will be commensurate with level of dental-specific reception experience (ie. for someone with no dental experience, starting salary will be $20.00-$21.00/ h) Job Types: Full-time, Permanent Salary: $21.00-$28.00 per hour Benefits:

• Dental care

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift

Application question(s):

• Have you graduated from a Canadian dental or medical office administration program?
• Do you have any specifically Canadian Dental office receptionist experience?

Experience:

• receptionist (not administration): 1 year (preferred)

Work Location: In person