Job Description

At Toronto Physiotherapy, we create an exceptional healthcare experience because we start by hiring exceptional staff. Our focus is not only on providing the best care possible for our patients, but also on creating a rewarding team environment where each of our staff members are excited to come to work, and excited to continue their growth with us. We have a simple equation for creating an exceptional healthcare experience: happy staff = happy patients. We are seeking to fill a part-time receptionist/administrator position to cover one regular shift per week: Tuesdays 4 \xe2\x80\x93 8pm OR Thursdays 4 \xe2\x80\x93 8pm, at our Danforth & Chester clinic (Chester subway station). Flexibility to cover occasional weekday shifts is essential for this role, to provide coverage when our full-time administrators are away. We have two clinic locations \xe2\x80\x93 Danforth & Chester, and Yonge & Summerhill. Both clinics are newly renovated, modern and bright spaces, and are conveniently located a short walk away from a subway station. The successful candidate for this position will be a valued member of our team, and will both manage and continuously seek to improve front desk operations in order to maximize patient experience. This part-time position start date is flexible for the right candidate, with training shifts to be scheduled before that date to ensure they are comfortable in the role. We are offering a starting compensation of $17.50 per hour. Meet your teammates and learn more about us online at www.torontophysiotherapy.ca. Accountabilities: Your tasks will include:

• Front desk systems management (scheduling, billing, message documentation, and general administration)
• Front desk relationship management (patient greeting, answering questions and describing clinic services, answering patient inquiries by phone and email, patient courtesy calls, etc)
• Clinic operations management (light cleaning tasks, laundry, refilling supplies as needed, clinic tidying, etc)

Attributes:

• \xe2\x80\x9cPeople-person\xe2\x80\x9d who goes out of their way to cultivate caring and supportive interactions with patients
• Superior organizational skills and attention to detail
• Reliable, dependable, flexible
• Comfortable with computers, Microsoft Office, and clinic management software
• Tireless and calm under pressure
• Exceptional English language skills
• (Basically a super-human!)

Please submit resumes to lindsay@torontophysiotherapy.ca. We look forward to hearing from you! Job Type: Part-time
Part-time hours: 4-8 per week Salary: From $17.50 per hour Flexible Language Requirement:

• French not required

Schedule:

• 4 hour shift

Work Location: In person