Job Description

Operations Coordinator - Dental Practices (Ontario)

We are seeking a Operations Coordinator to support and collaborate with the Regional Manager in overseeing several dental offices across the GTA. This position plays a key role in ensuring smooth day-to-day operations, compliance with regulatory standards, and fostering a positive, ethical workplace culture across all practices.

Key Responsibilities

- Partner with and report to the Regional Manager to coordinate and optimize operations across multiple dental offices.

- Support and guide office teams to uphold excellence in patient care, operational efficiency, and teamwork.

- Ensure all offices maintain full compliance with IPAC and RCDSO standards and protocols.

- Assist in developing and implementing office policies, workflows, and best practices.

- Monitor office performance, identify opportunities for improvement, and support staff training and development.

- Communicate regularly with office managers and clinical leads to maintain consistency across all locations.

- Handle sensitive matters with professionalism, integrity, and kindness.

Qualifications

- Minimum 3 years of Office Manager experience in a dental practice in Ontario (multi-location experience is an asset).

- Strong knowledge of IPAC and RCDSO regulations and their application in a clinical setting.

- Proven ability to lead and support diverse teams ethically and with empathy.

- Excellent organizational, communication, and problem-solving skills.

- Proficiency with dental office management software and digital record systems.

- Valid driver's license and ability to travel to multiple office sites as required.

Work Arrangement

Primarily on-site to start, transitioning to a hybrid model once fully integrated and operational structures are established.

A friendly helpful disposition is a must. We care and treat our entire team with respect and care, making sure they have a happy, healthy working environment.

Would you like me to make it sound more formal and corporate (for a LinkedIn posting or HR listing) or more friendly and approachable (for attracting qualified candidates who align with the culture)?

Job Types: Full-time, Permanent

Pay: From $30.00 per hour

Expected hours: 38 per week

Benefits:

Dental care On-site parking
Work Location: Hybrid remote in Hamilton, ON L8K 1W8