Job Description

Overview

We are seeking a dedicated and organized Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will possess strong leadership skills and a comprehensive understanding of dental office procedures. This role is crucial in ensuring that our office runs smoothly, providing exceptional patient care while maintaining efficient administrative functions.

Operational Management:

Daily Operations:

Managing the day-to-day activities of the dental practice, ensuring a smooth and efficient workflow.

Scheduling:

Coordinating patient appointments, managing appointment books, and ensuring efficient use of the dentist's and hygienists' time.

Staff Management:

Recruiting, hiring, training, and supervising administrative staff. This also includes performance management, resolving conflicts, and creating schedules.

Financial Management:

Overseeing billing, processing insurance claims, managing accounts receivable, and handling financial transactions.

Inventory Management:

Managing the ordering and stocking of dental supplies and equipment.

Facility Management:

Ensuring the dental office is clean, organized, and well-maintained.
Patient Care and Relations:

Patient Communication:

Addressing patient inquiries, resolving concerns, and providing excellent customer service.

Patient Records:

Maintaining accurate and confidential patient records.

Appointment Management:

Confirming appointments, managing cancellations and rescheduling.

Patient Satisfaction:

Ensuring a positive patient experience from check-in to check-out.
Compliance and Regulatory:

Healthcare Regulations:

Ensuring the practice adheres to all relevant healthcare regulations and laws.

HIPAA Compliance:

Maintaining patient privacy and confidentiality.

Safety Protocols:

Implementing and enforcing safety protocols and procedures.
Other Responsibilities:

Marketing and Business Development:

May assist with marketing the practice and managing the practice's online presence.

Goal Setting:

May be involved in setting and achieving practice goals.

Reporting:

May be responsible for generating reports on practice performance.
Job Types: Full-time, Permanent

Pay: $23.75-$40.15 per hour

Expected hours: 32 - 40 per week

Benefits:

Dental care Extended health care On-site parking Vision care
Flexible language requirement:

French not required
Schedule:

Evening shift Monday to Friday Weekends as needed
Experience:

Dental Office Management: 2 years (required)
Work Location: In person