Job Description

Overview

We are seeking a friendly, highly organized and detail-oriented Dental Office Administrator to join our modern, patient-focused clinic in Kitchener on a full time basis.

Duties

Greet and assist patients with a positive, professional attitude Schedule and confirm patient appointments Manage phone calls, emails, and patient inquiries Verify and process insurance information and claims Handle payments and maintain accurate patient records Coordinate medical records management and ensure accuracy in documentation. Coordinate with the dental team to ensure smooth day-to-day operations Manage front desk duties such as scanning, and maintaining a clean and welcoming reception area Collaborate with the dental team to ensure smooth daily operations, optimize clinic performance and patient satisfaction.
We believe a great smile starts at the front desk, if you're ready to sink your teeth into a rewarding role, we'd love to hear from you!

Requirements

Proficiency in Tracker Dental Software. Previous dental experience preferred but not required. Excellent communication and organizational skills Ability to multitask in a fast-paced environment Professional, friendly, and team-oriented Strong knowledge of dental terminology.

Bonus Skills:

Harp certified Dental assisting background

Schedule:

Monday to Friday One Saturday a month

What We Offer:

A state-of-the-art, fully digital, chartless clinic where modern tech meets a warm and supportive team Competitive salary with flexible scheduling Supportive, collaborative work environment Opportunities for ongoing professional growth and development

How to Apply:

To apply, please email your resume and cover letter to:

MyDentist@WallacetonFamilyDental.ca

We look forward to welcoming a new member to our growing dental family!

Job Types: Full-time, Part-time, Permanent

Pay: From $30.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Dental care On-site parking Paid time off
Experience:

Tracker Dental Office Management oftware: 1 year (preferred)
Location:

Kitchener, ON (preferred)
Work Location: In person

Expected start date: 2025-09-08