We are seeking an experienced and dedicated Administrator/Treatment Co-Ordinator with a strong dental background to join our practice. This role requires a professional with strong administrative skills, familiarity with dental terminology, and experience in the dental field. You will play a key role in enhancing patient experience and supporting practice growth.
Responsibilities
Act as one of the primary points of contact for patients, answering the phone and scheduling appointments efficiently.
Educate patients about treatment plans, procedures, and financial options to promote understanding and compliance.
Manage electronic records using platforms such as Cleardent and Max Assist, ensuring accuracy and confidentiality.
Assist with insurance verifications, claim submissions, and payment processing to facilitate smooth financial transactions.
Maintain organized front desk operations, including handling administrative tasks related to patient check-in/out and documentation.
Support the office in maintaining a welcoming environment by managing patient inquiries and providing exceptional customer service.
Experience
Prior experience as a dental receptionist or dental assistant is required
Strong knowledge of dental terminology and procedures
Excellent communication skills, professionalism, and the ability to handle sensitive information discreetly are essential for success in this role.
Strong ability to work well with others. We value a supportive team-oriented environment where everyone helps each other.
Job Type: Full-time
Pay: $28.00-$38.00 per hour
Expected hours: 35 - 40 per week
Benefits:
Company events
Dental care
On-site parking
Paid time off
Work Location: In person
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