Job Description

Job Opening: Dental Administrator

About Us

Welland Dental Centre is a patient-focused dental office dedicated to delivering outstanding care and building lasting relationships. Our team values professionalism, positivity, and teamwork. We're looking for a

Dental Administrator

who can help us deliver a smooth, welcoming experience for every patient who walks through our doors.

Position Overview

The

Dental Administrator

is the first point of contact for our patients and plays a vital role in the overall success of the practice. This position requires a friendly and professional demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Greet patients warmly and ensure a positive check-in/check-out experience Answer phone calls, schedule appointments, and manage the daily schedule Verify insurance benefits, collect co-pays, and update patient records Maintain accurate and organized patient information in practice software Coordinate with clinical staff to ensure efficient patient flow Handle billing inquiries, appointment reminders, and patient communication Assist with administrative tasks including filing, scanning, and office organization Provide exceptional customer service with a patient-first mindset

Qualifications

Prior dental front office experience

preferred

Knowledge of dental terminology and dental insurance is a plus Experience with dental software preferred Strong communication and customer service skills Reliable, organized, and comfortable with multitasking Professional appearance and positive attitude

Benefits

Competitive hourly pay Dental Opportunities for training and growth Supportive, team-oriented environment
Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

Dental care On-site parking
Work Location: In person