Job Description

Full-Time Senior Dental Administrator - White Rock, BC

Join a

well-established, privately owned, patient-focused family dental practice

in beautiful White Rock, BC. Our practice is led by an

exceptional dentist who values his team

and invests in continuing education and professional growth.

We're seeking a

Full-Time Senior Dental Administrator

to play a key role in ensuring smooth operations, exceptional patient experiences, and a welcoming, organized environment. This position offers

career growth opportunities

into a

Team Lead or Management role

for the right candidate.

What You'll Do

? Greet and support patients with warmth, professionalism, and attention to detail, creating a positive first impression of the practice.
? Manage the daily schedule, ensuring optimal flow for both patients and providers.
? Handle insurance coordination, including claim submissions, pre-authorizations, and follow-ups to ensure timely processing.
? Confidently discuss diagnosed treatment with patients, answer questions, and present financial options with clarity and empathy.
? Prepare and review treatment plans, financial estimates, and consent forms.
? Support management in implementing and refining office systems, policies, and process improvements to enhance efficiency and patient satisfaction.
? Collaborate closely with the administration and clinical team to maintain smooth communication and operations throughout the day.
? Oversee patient recalls and follow-ups to ensure continuity of care and adherence to recommended treatment schedules.
? Manage patient accounts, track outstanding balances, and assist with collections as needed.
? Maintain accurate and organized patient records, treatment plans, and financial documentation in compliance with privacy and regulatory standards.
? Contribute to a positive team culture by supporting colleagues, problem-solving proactively, and assisting with day-to-day operational needs.

What We're Looking For

? 3+ years of experience in dental administration
? Strong knowledge of dental procedures and insurance
? Exceptional communication, organization, and problem-solving skills
? Ability to multitask, prioritize, and adapt in a team environment
? Comfortable with dental software ; Oryx is simple to use, and training will be provided

Why Join Us

? Make a meaningful impact on patient care and team success
? Supportive, close-knit team with mentorship and collaboration
? Competitive wages based on experience and skill set
? Access to continuing education and industry leaders
? Career growth into Team Lead or Management roles

Schedule

? Tuesday to Saturday
? Closed Saturdays of all long weekends

Benefits

? Bonus pay opportunities
? Comprehensive benefit plan
? In-house dental care
? Botox at staff rates
? Team events and social gatherings
? Uniforms provided

If you're an experienced dental administrator who thrives in a positive, professional environment and wants to grow your career with a team that truly values you,

we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: $33.00-$36.00 per hour

Work Location: In person