Job Description

Job Title: Dental Administrator

Location:

Smile Society Dentistry - 900 Bank Street Unit 110 Ottawa, ON

Position Type:

Part Time or Full Time

Smile Society Dentistry is growing and we're looking for great people to join our amazing team!

Smile Society Dentistry

is a locally-owned, boutique dental practice committed to providing exceptional oral healthcare to our patients. With a focus on quality, expertise and innovation, we bring a positive and comfortable experience for every individual who walks through our doors. At Smile Society Dentistry, we strive to be the kind of space that both our team and patients look forward to coming back to.

We are currently seeking an experienced

Dental Administrator

to join our growing team. As the first point of contact for our patients, you will play an integral role at Smile Society Dentistry. From giving patients a warm welcome to ensuring smooth clinic operations and delivering excellent customer service at every stage of the patient's visit. If you're a people-person and have had prior administrator experience, this role might be the right fit for you.

Work & Play at Smile Society Dentistry:

What do we want Smile Society to be? As a locally-owned, boutique dental practice, we strive for our practice to be welcoming, professional, and most importantly, community driven - not corporate. Our clinic is located in the vibrant Glebe community close to Lansdowne Park - near restaurants, shops and cafes. Smile Society strives to instill a tightly-knit culture where everyone excels in our community, including our people.

The Role:

Greeting patients and visitors in a friendly and professional manner Checking patients in and ensuring all information is updated Communicating with clinical staff of any schedule changes and patient arrivals Scheduling appointments and managing the appointment calendar efficiently Answering phone calls, emails, and other inbound inquiries promptly and courteously Collecting payments and maintaining accurate financial transaction records Maintaining confidential patient records in line with latest privacy standards Coordinating with dental staff to optimize patient flow and scheduling Assisting with administrative tasks such as filing, data entry, and inventory management Calling and handling, in a courteous manner, no-show or reschedule patients Assisting in clinic opening and closing procedures at the beginning and end of each day Ensuring cleanliness of the front desk and patient facing areas Providing administrative support to dental providers and clinical staff, as needed

The Skills:

Must have a minimum of two (2) years experience as a Dental Administrator Strong organizational and communication skills Strong interpersonal skills and ability to work in a fast-paced, client-focused setting High attention to detail and accuracy in performing tasks Ability to work independently and as part of a team Professional demeanor and customer service-oriented attitude Experience with OpenDental software is preferable.

The Benefits:

We believe that if we take great care of our people, they can take great care of our patients. Following a 3-month probationary period, Smile Society staff will receive a suite of exclusive benefits.

Competitive Compensation

: A competitive starting wage with annual performance reviews.

Wellness Benefits

: Comprehensive dental care and additional benefits to support the physical and mental health of our team.

Flexible Time Off

: Paid vacation days and holidays.

Professional Development

: Access to industry events and continuing education.

Community & Culture

: Regular community and team building events.

Fresh Figs and Smile Society Swag

: You'll receive a set of Figs Scrubs and Smile Society accessories and apparel. A positive and supportive work environment in a new, state-of-the-art clinic in the heart of the Glebe.
To learn more about Smile Society visit us at www.smilesociety.ca or follow us on Instagram @smilesociety.ca.

If you're interested, please submit your resume detailing your relevant experience and qualifications to

hello@smilesociety.ca (Subject Line: Dental Administrator)

.

We look forward to hearing from you!

The Smile Society Dentistry Team

Job Types: Full-time, Part-time

Pay: $24.00-$30.00 per hour

Education:

Secondary School (preferred)
Work Location: In person