Job Description

We are seeking a dedicated and highly organized Dental Administrator to join our busy Oral & Maxillofacial Surgery practice. As the first point of contact for our patients and referring offices, you will play a vital role in creating a calm, professional, and supportive environment for patients undergoing surgical care. This position involves advanced scheduling, referral coordination, and patient billing, including accounts receivable follow-up.

If you excel in a fast-paced surgical setting and are passionate about patient care, we would love to hear from you.

Key Responsibilities

Greet patients warmly and manage surgical check-in and check-out procedures Schedule consultations and surgical appointments, coordinating operating time, sedation requirements, and surgeon availability Answer phone calls and manage in-person inquiries from patients and referring dental offices with professionalism and accuracy Manage patient billing and accounts receivable, including: Generating surgical invoices, estimates, posting payments, following up on outstanding balances Maintain accurate patient records and referrals using Curve Hero Process and track insurance claims, pre-authorizations, and reimbursements related to oral surgery procedures Coordinate with surgeons, nurses, and sterilization staff to ensure smooth daily surgical workflow Maintain an organized, clean, and patient-ready front desk environment Assist with office policies, privacy standards, and compliance with health and safety regulations Support referral management, including receiving, documenting, and following up on incoming referrals

Required Skills & Qualifications

1-2 years of experience in a dental clinic (oral surgery or surgical specialty preferred) Proficiency with Curve Hero (preferred) Strong understanding of oral surgery procedures, dental terminology, and sedation workflows Working knowledge of surgical billing, insurance coordination, and accounts receivable Excellent front-desk and administrative skills, including managing high-volume, multi-line phone systems Strong multitasking, prioritization, and time-management abilities in a fast-paced environment Exceptional verbal and written communication skills Calm, professional, and compassionate demeanour, especially with anxious or post-operative patients

Schedule

Day shift Monday to Friday

Benefits

RRSP matching Wellness program

Please note:

No phone calls or emails regarding this position. Only qualified candidates will be contacted.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Benefits:

On-site parking RRSP match Wellness program
Work Location: In person