Job Description

Job Overview

We are seeking a dedicated and organized Treatment Coordinator to join our boutique healthcare team. The ideal candidate will play a crucial role in managing patient treatment plans and ensuring a seamless experience from the initial consultation through to treatment completion. This position requires strong administrative skills, knowledge of dental terminology, and proficiency in electronic dental records systems. The Treatment Coordinator will be the primary point of contact for patients, providing exceptional customer service and support throughout their treatment journey.

Responsibilities

Serve as the main liaison between patients and healthcare providers, ensuring clear communication regarding treatment options and procedures. Schedule appointments and manage patient flow to optimize clinic efficiency. Maintain accurate patient records using electronic medical records systems, ensuring compliance with privacy regulations. Assist patients with insurance verification and benefits explanation, addressing any questions or concerns they may have. Utilize phone systems effectively to communicate with patients, healthcare teams, and insurance companies. Prepare treatment plans in collaboration with dental or medical professionals, ensuring all necessary documentation is complete. Provide administrative support at the front desk, including answering phones, greeting patients, and managing office supplies. Stay updated on medical terminology and office procedures to provide informed assistance to patients and staff.

Experience

Previous experience in a medical or dental office setting is preferred. Familiarity with electronic medical records systems such as Tracker is highly desirable. Strong understanding of dental terminology to facilitate effective communication within the healthcare team. Proven administrative skills with a focus on organization and attention to detail in a fast-paced environment. Excellent interpersonal skills with the ability to build rapport with patients and team members alike. Experience handling front desk responsibilities, including managing phone systems and patient inquiries.
Join our team as a Treatment Coordinator where you can make a meaningful impact on patient care while working in a supportive and collaborative environment!

Job Types: Part-time, Permanent

Pay: $20.00-$28.00 per hour

Expected hours: 20 per week

Additional pay:

Bonus pay
Benefits:

Company events Dental care On-site parking Paid time off RRSP match
Schedule:

Evening shift Monday to Friday Weekends as needed
Work Location: In person

Expected start date: 2025-07-17