Job Description

What you\xe2\x80\x99ll do

Working in the Merchandising and Corporate Technology team, the Delivery Lead has end-to-end accountability for the delivery of technology solutions that facilitate customer-focused outcomes for our business partners.

As a leader-from-within the Pod, the Delivery Lead will:

Provide a high level of relationship management, resolving conflicts and enabling discussions between stakeholders, management, colleagues, and Pod members with varied interests.

Identifies dependencies with other Pods and determines how to manage those dependencies without impacting the progress of the Pod. Works with other Pods to deliver features on which they are dependent. Creates and maintains the Pod Release Board.

Creates metrics and tools or ensure adoption of the Agile COE metrics and tools, to measure success and recognize progress of the squads within the Pod. Has the ability to identify and utilize beneficial metrics, interpreting them and course correcting.

Applies a structured approach to problem-solving, understands the context and impact of risks and issues, and takes real measures to get to resolution.

Attends Squad stand ups, demo\xe2\x80\x99s, retrospectives regularly, listens to and support all teams in the identification of problems and decision-making.

Constructs an environment that fosters mutual influence.

Encourages the development of each person as well as the Pod as a whole.

Think of the big picture, beyond the day-to-day activities; practice systems thinking.

This Delivery lead:

Is accountable for managing the Pod budget, provides continuous monitoring of project financials for Management oversight, refreshes internal systems on a timely manner to reflect changes when it comes to project financials, maintains collaboration with stakeholders when gaps are identified during month end budget review meetings.

Works closely with product owner to ensure project financials is in alignment with overall approved budget.

Adheres to the Product Engineering guidelines concerning project deliverables, funding requirements and status reporting.

Will continuously evolve the Agile capabilities of the team, focus on team dynamics, remove impediments to success, and coordinate dependencies across Pods.

As part of the Delivery Excellence Chapter, the Delivery Lead will contribute to the Chapter\xe2\x80\x99s body of knowledge and best practices, and as a senior member of the Chapter will coach and mentor other Scrum Masters on Agile and Lean values, practices, and processes. Ensures that the Agile pod is staffed, effective, productive, and focused on the sprint goals and customer outcomes.

The Delivery Lead will strive for continuous improvement. Create and execute on a retrospective improvement roadmap for items that are beyond the scope of Scrum Masters or aligned to an overall transformation.

The Delivery Leads are responsible for facilitation of Quarterly Planning events (Big Room Planning). They must create and communicate the annual planning calendars for Sprints and Releases as well as coordinate activities leading up to the Quarterly Planning Events while ensuring Scrum Masters are properly preparing their Squads, establishing clear signals for readiness, and summarizing the Quarterly Objectives and publishing them to provide visibility and transparency.

What you bring

Domain Expertise:

5+ years of relevant work experience with Agile

Certified Scrum Practitioner (CSM) or Certified Scrum Coach (CSC) or equivalent formal education in Agile is an asset.

Specific experience in Agile methodologies such as SAFe is an asset.

Experience with Retail / Merchandising Technology is a strong asset for this role.

Agile/Technology Experience:

Knowledgeable about various Agile methodologies and experienced in coaching Scrum and Kanban teams.

7+ years of delivery or software development background. Education in Computer Science or similar is preferred.

Individual Skills:

Team Leadership through influence \xe2\x80\x93 experienced in assessing and driving necessary actions to improve.

Able to develop and foster teamwork and facilitate team dynamics.

Strong communication skills \xe2\x80\x93 Able to propagate information promptly, clearly, and unambiguously.

High levels of emotional intelligence

Excellent problem-solving, organizational, and analytical skills, with the ability to coach and mentor all roles on a Scrum team.

Skilled in building relationships and navigating through organizational layers.

Ability to scale thinking and analysis from strategic to detail and vice versa.

Executive presence; strong facilitation and presentation skills.

Conflict resolution and effective mediation and influencing skills.

Very strong customer and delivery focus.

Mindset and Behaviors:

Laser-focused on serving the needs of the Pod, creating an environment where the team feels safe to learn and experiment.

Assertive, with the confidence to be the voice of authority without having official authority \xe2\x80\x93 not afraid to do what is best for the team.

Brings a high-energy and passionate outlook to the job and can influence those around them.

Able to build a sense of trust and rapport that creates a comfortable and effective workplace.

Always questions the status quo and looks for ways to work more effectively.

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

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About Us

Canadian Tire Corporation, Limited (\xe2\x80\x9cCTC\xe2\x80\x9d) is one of Canada\xe2\x80\x99s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there\'s a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Canadian Tire