Job Description

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital Incorporated and its independently owned and operated franchise stores operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voila, or another of our banners, but we are all one extended family.

Please note that this career opportunity is for a role at an independently owned and operated franchised/affiliate store location.



Ready to start fresh?

The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.

Here's where you'll have an impact:

People Leadership

Create a coaching and development culture for all employees, which embraces a passion for food Demonstrate outstanding leadership, while serving as a role model Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation Communicate operational requirements/changes to department employees Manage store operations as required

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit Provide superior customer service to meet customer needs Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards Execute Winning Conditions as required

Policy/ Regulatory Adherence

Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control Manage the department budget

Personal/ Professional Development

Thorough understanding of all relevant company programs; attend training as required Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies

Employee Engagement

Act as the employer of choice by actively supporting an environment of employee engagement Initiate, support, participate and lead community and charitable events and activities

Other Duties

Coordinate maintenance of department equipment and repairs Provide feedback for continuous improvement Maintain a clean and safe working environment as per Company requirements Other duties as required

What you bring to the table:

Above average communication skills (oral and written) Full knowledge of department operations and skills Proficient in use of Microsoft office suite Full knowledge of total store operations and skills Ability to work independently in a fast-paced environment Above average communication skills (both oral and written) Full knowledge of department operations and skills Proficient use of Microsoft Office Suite

Our affiliate and franchise stores offer teammates competitive total compensation packages that will vary by role, location and store ownership. Some websites share job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.



If you feel that this describes the kind of work you want to do and you are excited about what our affiliate and franchise stores have to offer, then please apply by the posting end date indicated above. We encourage candidates to submit a resume and take the time to ensure that their application highlights what makes them uniquely qualified for this opportunity!



We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.