Job Description

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Overview

Based out of the Suzuki Canada Inc. (SCI) Head Office, the Dealer Representative - Parts provides support for all Dealer Parts and Accessories inquiries by phone and email. They will provide backup to the Customer Service Department as needed. The employee will be bilingual (French/English) to provide coverage to dealerships across Canada.


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Responsibilities

Customer Service

Provide courteous, professional and timely responses to daily telephone and written (email) inquiries Ability to work with dealerships to ensure they are ordering correct parts and accessories for the application to our specific units

Troubleshooting

Assist dealership staff with information regarding specific parts Communicate with service personnel to develop solutions for technical parts issues
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We are seeking candidates who provide the following expertise and competencies:

Minimum 3 to 5 years of parts and accessory B2B parts sales experience within the recreational powersports industry (motorcycles, all-terrain vehicles, and outboard engines). Powersports product knowledge is an asset. Regular product training will be provided. Ability to communicate in French and English to support all dealerships across Canada both verbally and through written communication skills. Advanced to Mid-level skills with Microsoft Excel required. Demonstrate organizational, time management and administrative skills. Demonstrate an ability to prioritize multiple tasks. Must be a team player with a proactive approach and excellent interpersonal skills. Must be able to work independently.

If you would like more information regardig this position, please contact Human Resources at 705-999-8600 extenstion 2113 at our corporate head office for futher information. Resumes expressing your interest for this position along with a cover letter indicating your qualifications should be submitted to human_resources@suzuki.ca..