Job Description

Position Information

Position Title

Data Systems Manager, L2M National

Department/Unit

Research Services

Location

Halifax, Nova Scotia, Canada

Posting Number

S019-25

Employee Group

DPMG

Position Type

Term

Duration of Contract (if applicable)

Two (2) years

Employment Type

Full Time

Full-time Equivalency (FTE)

1.0 FTE

Salary

$68,105 - $91,237 per annum

Classification

ADM-06

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

About Dalhousie University

Dalhousie University is Atlantic Canada's leading research-intensive university and a driver of the region's intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

Dalhousie is the national headquarters of Lab2Market (L2M), a national network for innovation, commercialization and entrepreneurship skills training of students, researchers, and highly qualified personnel (HQP). With more than 50 partner universities across Canada, the network equips trainees with the essential tools, resources, and knowledge to transform academic research or innovative ideas into market opportunities and impact. Reporting to the Executive Director, L2M, the Data Systems Manager is responsible for the operational systems and software used by the L2M network, including management of file storage, playbooks, and customer relation management systems and software.

Key Responsibilities

Develop architecture, automations, system integrations, best practices, and standard operating procedures for the L2M central office based at Dalhousie, and member institutions across Canada. Lead continuous improvement and automation of systems. Oversee operational software systems and integrations. Work with external vendors to manage the building and implementation of customer relationship management software for the L2M network, and ongoing maintenance. Create and manage standard operating procedures for software system usage by the L2M network. Comply with data storage and usage guidelines related to privacy and security in consultation with local regulations across the L2M network (including Quebec) and Dalhousie guidelines. Oversee all data reporting processes and integrity for L2M. In consultation with Financial Manager, develop financial reporting and data collection structure. In consultation with program leads, oversee metrics and data collection architecture and administration from programming participants. Lead the implementation and use of L2M central systems across the network for program delivery within regional and national hubs. Review data storage and management infrastructure, and develop and implement reporting and audits of practices. Coordinate and manage data governance committee.

Note

The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.

Required Qualifications

Undergraduate degree in Information Technology, Computer Science, Management Information Systems, Engineering or a related technical field plus at least five years relevant experience (or equivalent combination of training and experience). Experience managing and building customer relationship management (CRM) software such as Airtable, Salesforce or similar software, and experience with project management methodologies (e.g. Agile, Scrum, or Waterfall). Proficiency with programming languages such as Python, Java, Javascript, C#, PHP, Ruby, etc. as well as knowledge of how to integrate various applications using their APIs, and how to set up and use webhooks. Strong technical knowledge including knowledge of REST APIs; enterprise resource planning systems and cloud services (AWS, Azure, Google Cloud); Zapier, Make or similar workflow automation systems; and database systems (such as SQL, Oracle) and data management practices; and data privacy and security best practices and legislations. Strong client service, interpersonal, and communication (presentation, verbal and written) skills. Highly motivated with proven organizational, problem-solving and analytical skills, and a demonstrated commitment to ongoing formal and self-study to remain current with best practices.

Assets

Training in data visualization, storage, systems management or coding. Relevant certifications such as PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), CISSP (Certified Information Systems Security Professional), CompTIA Network+, Microsoft Certified: Azure Administrator, VMware Certified Professional.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie's core and leadership competencies (https://www.dal.ca/dept/leaders.html), in particular:



Thinking and Acting Strategically Relationship Building Resource & Process Management Accountability for Performance & Results Change & Innovation

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.



We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi'kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please visit

www.dal.ca/hiringfordiversity


Posting Detail Information

Number of Vacancies

One (1)

Open Date

02/18/2025

Close Date

03/04/2025

Open Until Filled

No

Special Instructions to Applicant

Quick Link for Direct Access to Posting

https://dal.peopleadmin.ca/postings/18196