Job Description

Job Overview

We are seeking a skilled and dedicated Data Center Technician to join our team. The ideal candidate will be responsible for maintaining and supporting our data center operations, ensuring optimal performance of hardware and software systems. This role requires a strong understanding of computer networking, operating systems, and technical support processes. The Data Center Technician will work closely with other IT professionals to provide exceptional service and support to our internal teams and clients.

Responsibilities

Provide technical support for data center operations, including hardware and software troubleshooting. Monitor and maintain server performance, ensuring uptime and reliability. Assist with the installation, configuration, and maintenance of servers and networking equipment. Troubleshoot issues related to VPN connectivity, firewalls, LAN configurations, and operating systems (Windows, macOS, Linux). Utilize tools such as ServiceNow, Jira, BMC Remedy for ticketing and incident management. Offer desktop support to end-users, resolving issues related to software applications and computer hardware. Collaborate with team members to implement best practices for data center management. Maintain accurate documentation of processes, procedures, and configurations. Key Responsibilities Install, terminate, and test Cat5e, Cat6, and fiber optic cabling. Run large volumes of cable (300+ cables) in structured environments. Perform labeling, cable dressing, and certification of all installations. Conduct site surveys and prepare for cable pathways, racks, and termination points. Collaborate with project managers and engineers to deliver on project timelines. Ensure all cabling meets TIA/EIA, NEC, and BICSI standards. Maintain accurate documentation of cable runs, patch panels, and terminations. Follow all safety protocols while working on ladders, lifts, and confined spaces.
Job Types: Full-time, Freelance

Pay: $23.00-$30.00 per hour

Work Location: In person