Job Description

Why iTel

We're growing rapidly, and we're excited about it. We have our sights set high as we've built the largest business internet, voice, and data footprint in Canada. We are using our extensive network to connect people and workplaces across Canada while pushing the boundaries of what is possible by combining Canada's largest network with an extensive portfolio of next-generation technologies. This includes our key partnership with Bell Canada on the Bell AI Fabric project, which is creating the country's largest AI compute network.


As a leader in innovative technology solutions, we're using the best tools available to empower the close-knit teamwork and supportive, interactive culture that's been key to our success.

What you will do

Reporting to the Director of Operations, this position is responsible for the operations of the Data Center infrastructure components, including but not limited to Mechanical Systems; Chillers, CRAC, CRAH, pumps, condensers and Electrical Systems; UPS, Generators, ATS, batteries and DC plants.


Install AC and DC circuits from the PDU to the Customer Cabinets

Manage all aspects of the Electrical operations within the Data Centers, and facilities to include: UPS Systems, 13.2kW transformers, 480V and Distribution Systems, PDUs/RPCs, Building Electrical

Manage and track cooling capacity, temperatures and efficiency throughout the Data Centers

Manage and track electrical capacity, UPS loads, customer consumption and breaker availability

Maintain detailed site specification documentation of As-Builts, Single-Lines and pre-sales spec sheets

Plan physical environment installs including capacity expansions, system upgrades, and new CRAC, In-Row cooling, UPS, distribution panels, etc.

Participate in equipment startup and commissioning.

Lead the troubleshooting process and repairs in the event of equipment failure or other incidents. Make recommendations to prevent recurrence.

Optimize cooling and electrical distribution for optimal PUE

Manage and document vendor-provided preventive maintenance per the manufacturer's specifications

Review and approve all facilities maintenance tasks/MOPS when required as part of the change management system

Propose improvements in terms of urbanization, cabling organization or any client-installed component

Oversee and monitor all facilities record-keeping and update dashboards related to this field of work

Maintain accurate site documentation, including maintenance records, power consumption, temperature trends, and PUE trends.

Ensure that best practices are adhered to in areas of cooling and electrical documentation.

Participate in pre-sales engineering of Customer solutions

Manage installs against aggressive schedules

Participate in facilities post-incident reviews as required

Participate in regular facility audits

Perform other related duties as required


Qualifications


Master Electrician. Red Seal Certified - Active Electrician License Required. Minimum 5 years of work experience in managing mission-critical facilities. Knowledge of telecommunications and data center operations. A combination of education and experience is acceptable.


Skills and Abilities


Attention to detail with good organizational capabilities Ability to prioritize with good time management skills Ability to work independently and consistently achieve results Experience with cooling subsystems such as Chillers, CRAC, CRAH, etc. Understanding of IT systems, including but not limited to servers, network systems, fiber and copper cabling Familiarity with Uptime Institute and GreenGrid principles Experience in large, complex construction projects Ability to read and comprehend single-line diagrams Excellent written and verbal communication skills Driver's license, ability to drive Comfort in working in a fast-paced 24/7 environment

Shift schedule


12-hour shift Weekends availability Overnight availability Rotation schedule

Perks and Benefits:

Vacation

starting at 3 weeks

Paid personal days

.

Paid time off

on your birthday.

Lifestyle spending account

to tailor benefits to your personal needs.

Comprehensive benefits plan

: Health, dental, and vision coverage.
?+ ?

Employee and Family Assistance Program

: Providing support for you and your family.

Professional development

: We support your growth with paid memberships, training, and development opportunities.

Rewards and recognition system

: Win prizes for your achievements. * ??

Annual event

: We fly you down to beautiful Kamloops, BC, for a weekend of fun and getting to know your coworkers.