We are seeking a dynamic and knowledgeable Dairy Advisor to join our team. The ideal candidate will serve as a key resource for software support, customer engagement, and sales follow up. This role involves providing expert advice to clients, conducting product demonstrations, and enhancing the overall customer experience. The Dairy Advisor will play a vital role in promoting the use and benefits of our software, technology and equipment through effective communication, technical skills, and exceptional customer service.
Responsibilities
Engage with customers to understand their specific needs and provide tailored recommendations / reports
Conduct product demos to showcase features and benefits of various dairy items
Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive post sale experience
Utilize strong communication skills to educate customers on product benefits and usage tips
Demonstrate proficiency with use of technology on farm
Uphold phone etiquette when communicating with clients or suppliers
Attend trainings for new product launches
Qualifications
Strong communication skills with the ability to explain complex product features clearly
Customer service-oriented mindset with excellent phone etiquette and interpersonal skills
Ability to learn and perform software demos confidently
Organizational skills
Time management skills to prioritize tasks efficiently in a fast-paced environment
Animal Health degree or 3years On farm experience required
Join our team as a Dairy Advisor use technical knowledge, and customer service skills in a rewarding environment focused on improving day to day operations through technology.
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: No more than 40 per week
Benefits:
Dental care
Discounted or free food
On-site parking
Paid time off
Work Location: In person
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