Job Description

Role Summary

Greentank is looking for a Customization Project Coordinator! This is a full-time, 6-month contract role with the possibility of extension, or permanent spot. This is a great opportunity for a co-op student, or recent grad looking to begin their careers in project coordination. The Customization Project Coordinator is responsible for the successful workflow of each custom project lifecycle from design to manufacturing.

Role Responsibilities

Project Coordination

Coordinate custom project flow by liaising with the sales/marketing departments, and the industrial design teams to identify and define customization requirements, scope, and objectives of projects Set-up and lead meetings with key stakeholders to plan upcoming projects, documenting timelines and actions needed from each department Utilizing Monday.com, initiate and maintain the project process tracker, ensuring sampling requests are issued on time and are being fulfilled within targeted timelines Closely monitor all custom project lifecycles, ensuring smooth transitions between stages and actions are well-defined and communicated to each stakeholder Troubleshoot and provide corrective action when deviations from the project timeline and tasks arise Maintain regular communication with the internal team, external team, and the GT Grand factory and team by initiating, managing, and closing custom projects

Client Approvals

Maintain positive relationships with customers and vendors to ensure the customization designs are feasible, and the virtual and physical samples match the custom design requirements Submit the "Approval form" through DocuSign to close each custom project

Sampling & Digital SKU Inventory

Complete dieline specification sheets for each sample Check and identify golden samples Review and approve boundary samples Send out sample approval notifications and sign-off on boundary samples when needed Prepare sample shipments Create SKUs in Netsuite and maintain the accuracy of data Update SKUs as per change requirement Review and approve sample fees Other duties as assigned

Requirements

Formal Education or Equivalent

Pursuing or obtained a post-secondary credential

Years of Experience

At least 1 year project coordination experience, either through work experience or school R&D and manufacturing industry experience is an asset
Competencies

Adaptability: Adapts to new methods and processes and suggests improvements to processes, particularly in administrative and customer service tasks Supportive Role: Supports team members effectively, ensuring smooth operations and clear communication Task Completion: Completes tasks accurately and efficiently, particularly in administrative duties and delivers high-quality work Ethical Conduct: Adheres to ethical standards, demonstrating honesty and transparency in all interactions with every stakeholder. Adheres to company policies. Demonstrates reliability and trustworthiness, especially in handling sensitive information. Inclusive Attitude: Demonstrates an inclusive attitude, promoting a welcoming a respectful environment for all stakeholders Reliability: Consistently owns work streams and meets deadlines




Specialized skills, knowledge, or certifications unique to this role

An understanding of hardware manufacturing processes, principles, and limitations Detail oriented and with a proven track record of managing projects Fluency in English Negotiation and vendor management skills Proficient Microsoft Office Suites and G-Suites

Benefits

Structured learning and development Custom built modern workspace in the heart of Liberty Village, Toronto A highly innovative and enjoyable team culture
Greentank is an equal opportunity employer. We are passionate about providing a safe workplace where everyone is accepted and has the opportunity to grow with us. We are committed to making diversity and inclusivity part of our culture!