Join us in Advancing the Environmental Global Impact within the Rail Industry
For nearly 40 years, ZTR has designed, developed and released products that have a positive environmental impact within the Rail Industry. Planning for an environmentally sustainable future means taking action today in preparation for tomorrow. Everyone has a role to play and we take ours seriously.
What You'll be Doing
Are you passionate about supporting a more sustainable future? Do you enjoy understanding the customer's needs and providing them with greener and more reliable solutions? Are you data-driven and results-oriented? Whether it's getting answers for customers quickly, consulting on products with compassion or upselling solution for their issues with a smile, you'll be the difference between customer experience being just average or an exceptional one.
As a Customer Success Manager, you will be a key player in helping our customer's achieve their business goals and successes through proactively driving product adoption, strategic planning, and the creation of best practices; all the while collaborating and fostering strong partnerships with our stakeholders and ensuring customer satisfaction by being the advocate of our customer's voices and the primary point of contact for our product services.
Responsibilities include but are not limited to:
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