Job Description

Overview

Dornett is looking for a motivated and reliable Customer Service & Sales Administrative Apprentice to join our growing team. This is an entry-level position ideal for someone who wants to build a career in customer service, sales support, and office administration within a B2B wholesale environment.

You will be the first point of contact for customers while also supporting the sales and operations team with order processing and administrative tasks. Full training will be provided.

Customer Service & Front Desk

Answer incoming phone calls and handle customer inquiries professionally Greet and assist walk-in customers Take customer orders by phone, email, and in person Respond to customer emails promptly Provide basic product information (training provided) Maintain a clean and organized reception area

Sales Support

Assist sales staff with quotes and order follow-ups Enter orders and customer information into the system Follow up with customers on quotes, backorders, or delivery status Upsell or suggest related products when appropriate Help build long-term customer relationships

Administrative Support

Prepare invoices, packing slips, and documentation File and organize paperwork Assist with data entry and reporting Support general office operations
Job Type: Full-time

Pay: From $17.60 per hour

Expected hours: 40 per week

Benefits:

Casual dress Company events On-site parking
Experience:

Graphic design: 1 year (preferred) Customer service: 1 year (required)
Language:

English (required)
Work Location: In person