Job Description

Job Summary

:
We are seeking a motivated

Customer Service & Graphic Design Apprentice

to join our team. This role is perfect for someone who wants to gain experience in customer service and graphic design while working in a fast-paced B2B environment.

Alongside front-desk responsibilities, you will be involved in creating visual marketing materials such as flyers, product sheets, and promotional graphics. Applicants should have basic design knowledge and be able to provide samples of previous design work.

Responsibilities:

Customer Service & Reception

Answer phone calls and respond to customer inquiries Greet and assist walk-in customers Take customer orders (phone, email, in-person) Prepare invoices, packing slips, and documentation Monitor and respond to emails professionally Maintain a clean and organized front desk area

Administrative Support

Enter orders into our system Assist with filing and document organization Follow up on quotes and customer questions

Graphic Design & Marketing

Design flyers, promotional materials, and product sheets Create graphics for newsletters, sales promotions, and social media Follow brand guidelines and maintain consistent design quality Prepare visual assets for email marketing campaigns Work with both simple and advanced design tools

Qualifications:

Required

Strong communication skills Basic knowledge of graphic design principles Experience with

at least one

of the following design tools:

Canva / Adobe Photoshop / Adobe Illustrator / Adobe InDesign /

Any equivalent design software

Comfortable using computers and office applications Organized, reliable, and willing to learn

Assets (Not Required, But Preferred)

Experience designing flyers, banners, or promotional graphics Basic photography or photo-editing skills Experience with email marketing platforms (Mailchimp, Klaviyo, etc.)
Job Type: Full-time

Pay: $17.60 per hour

Expected hours: 40 per week

Experience:

Graphic design: 1 year (preferred)
Language:

English (required)
Work Location: In person