Job Description

We're hiring at NexOne for a Customer Service & Inside Sales (Bilingual), full-time, located at Saint-Hubert.
? Job Details

• Location: Saint-Hubert, Quebec (near Quartier DIX30)
• Rate: CAD $23-$26/hour + Commissions $
• Type: Full-time
• Start: As soon as you're ready

? What You'll Be Doing

• Provide fast, professional solutions to client inquiries via phone, email, chat
• Maintain up-to-date knowledge of our products, services, and promotions
• Document requests in our support system and route them appropriately
• Create informative self-help content (written & video) for our community
• Assist brokerage implementations with a specialist as needed
• Develop new business and renewals -- make recurring client calls, build lasting relationships
• Promote and propose our training courses
• Analyse client business needs and propose complementary solutions

? What We're Looking For

• Excellent communication skills in French & English, spoken + written
• Experience with customer support via phone/email
• Ability to identify opportunities, generate leads, cross-sell
• Strong prioritization skills & result-driven mindset

? Bonus If You Have:

• Familiarity with multiple operating systems (Win 10, macOS, Android, iOS)
• Experience learning new software and training others
• Knowledge of major web browsers (Edge, Firefox, Chrome, Safari)
• Experience with help-desk and electronic communication tools

? Why NexOne?
We're a fast-growing company in the real-estate tech space, offering a full suite of tools for brokers & agencies across Canada and beyond. Our offices are conveniently located (with free parking!), and we value work-life balance with team-BBQs and holiday dinners.
? Ready to join us?
Send your resume by applying today, we'll move fast and look forward to meeting you!

Skills Required