Job Description

Location:

Etobicoke, ON

Pay:

$18.00 per hour

Schedule:

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 12:00 PM - 7:00 PM Friday: 9:00 AM - 5:00 PM

About the Role

We are seeking a full time

Customer Service Representative

to join our ServiceOntario team in a front-facing public service position. You will operate a computer at the front counter, assisting customers with a wide range of transactions and providing accurate information in a professional and courteous manner.

In this role, you will:

Process

Driver, Vehicle, Health Card, Identity Card, and Accessible Parking Permit

transactions Provide services such as renewing driver's licenses and health cards, registering motor vehicles, issuing license plates/vehicle permits, and issuing accessible parking permits Offer customers accurate information and policy guidance Maintain a clean and organized workspace; perform small tasks as needed to support office operations

Key Responsibilities

Greet and assist customers Process transactions efficiently and accurately using data entry systems Answer inquiries in person Verify documents for completeness and accuracy Keep organized notes and follow established procedures

Eligibility & Requirements

Strong communication skills with a focus on clarity and professionalism Previous customer service experience is preferred Strong keyboarding and computer skills Ability to learn quickly and adapt in a high-volume, fast-paced environment Minimum 18 years of age

Must provide an acceptable Criminal Record & Judicial Matters Check (CRJMC) upon hire

What We Offer

$18.00/hour starting wage Fixed weekly schedule Supportive and professional team environment Chance to serve the community and make a difference

How to Apply

Submit your resume through Indeed. Only shortlisted applicants will be contacted for an interview.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

On-site parking
Ability to commute/relocate:

Etobicoke, ON M9R 2R5: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Have you ever been employed by ServiceOntario? Are you willing to undergo a criminal background check as part of the hiring process?
Language:

French (preferred)
Work Location: In person