Customer Service Rep (remote)

Mississauga, ON, Canada

https://ca.mncjobz.com/company/emetemployment

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Job Description

Customer Service Rep (Remote)
Job Order ID: 8491
Employment Type: Hourly Salary
Payment: $23/Hr
Web Publication Date: 10/10/2025
Number of Positions: 1
Job Location: Mississauga
Brief Description:
Our employer is in the Telecommunications industry, they are looking for an individual to perform various functions in CSR for a 6-month contract.
Job Function:

Responsible for responding to customer requests in a prompt, accurate, and professional manner
Develop and maintain good client relationships while ensuring confidentiality
Work with both internal and external teams to ensure the customer's needs are met
Process customer requests through the utilization of the CRM tool
Manage and update the inventory system
Complete service orders
Process invoices and complete billing
Work on the Data clean-up project

Job Requirement:

Have a minimum of 3 years' experience in customer service
Detail oriented
Able to prioritize and multi-task at a high level
Able to solve problems analytically
Ability to adapt to change, in a competitive environment where priorities change frequently
Self-motivated, self-governing, and accountable
Advanced skills in Microsoft Office (Word, Excel, PowerPoint, etc.)
Basic accounting knowledge is an asset