Competition # : 45576Department: Service Nova ScotiaLocation: HALIFAXType of Employment: TemporaryUnion Status: NSGEU - NSPGClosing Date: xe2x80x8b03-Apr-25 xe2x80x8b (Applications are accepted until 11:59 PM Atlantic Time)About UsAt Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia's vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.About Our OpportunityAs the Supervisor/Customer Service Leader (Program Admin Officer 3), you will work under the direction of the Manager of Business Registration Unit & Manager of Refunds, Rebates, and Special Services.You will oversee and positively effect change management and engagement across the team and conduct quality reviews of work and system reports and provide input on system and business process needs, enhancements, testing, and ways to reduce administrative burden and improve the delivery of programs.In addition, your responsibilities are (but not limited to):
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