Job Description

Job Title: Customer Service Instructor, Evening Program Job Location: Toronto, ON
Description: Greystone College Toronto is seeking Casual/Permanent Instructors for evening classes: Mondays to Thursdays 5:30 pm to 9:15 pm (subject to change). Come join a college where you are more than faculty but a true valued member of our community!
This permanent position offers you part-time teaching while also offering:

• Competitive wages,
• Top-quality prepared curriculum,
• Small class sizes (ratio is capped at 25 students),
• Health and dental insurance, as well as other financial benefits.

Job Duties: The duties of this position include, but are not limited to:

• Deliver instruction that follows established program curriculum
• Prepare materials for presentation to students as required, in an interactive and student-centered environment in the classroom, and/or hybrid (Zoom or Teams)
• Apply learning strategies and techniques to classes of 20-25 international students with a high beginner to intermediate level of English
• Teach and guide students in customer service orientated class projects
• Provide individual feedback and direction to students throughout the program
• Evaluate and document student progress
• Keep abreast of current industry practices
• Other duties as assigned

Essential Qualifications, Skills, and Attributes:

• One of the following is required:
  • Post-secondary degree and minimum 2 years of work experience in service-related industry
  • 10 years of service industry related experience

Preference will be given to candidates with the following:

• Provincial Instructor Diploma or equivalent or minimum 2 years teaching experience
• Experience in Learning Management System (Moodle) and online teaching an asset
• Experience in TESOL international students a strong asset

Contact Information: Due to the high number of applications we receive, only applicants who are selected for an interview will be contacted.
About ILSC A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, and India, some of the world\xe2\x80\x99s most attractive and popular English-speaking work and study destinations.
In early 2022, ILSC Education Group joined forces with ELS Education Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.
Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs.
Our Core Values
PASSION: To enrich & transform people\xe2\x80\x99s lives
INNOVATION: To evolve through creativity & diversity.
RESPECT: To treat everyone with compassion & dignity.
COLLABORATION: To build community & achieve more together
INTEGRITY: To act responsibly & ethically in everything we do
In accordance with ILSC\xe2\x80\x99s Accessibility policy, ILSC is committed to providing a barrier-free environment.