Job Description

Toronto Dancewear Boutique

Toronto Dancewear Boutique is seeking enthusiastic individuals to join our team as customer service representatives. As a premier retail store specializing in dancewear, we are committed to providing dancers of all levels with exceptional service and high-quality products.

At Toronto Dancewear Boutique, we pride ourselves on offering a curated selection of dancewear, accessories, and footwear that combines style, durability, and functionality. From ballet and jazz to tap, contemporary and more, we carry dancewear for a wide range of dance styles.

As a member of our customer service team, you will play a vital role in creating a positive and supportive environment for our customers. Your knowledge and passion for dance and dance apparel will allow you to assist customers in finding the ideal outfit and accessories to suit their needs. Whether they are professional dancers or recreational enthusiasts, you will ensure that each customer receives personalized attention and assistance.

In addition to providing exceptional in-store service, we also offer online shopping options, allowing customers to browse and purchase from the comfort of their own homes. Your dedication to prompt and reliable order processing will contribute to our commitment to delivering a seamless shopping experience.

If you have a passion for dance, an eye for style, and a commitment to providing outstanding customer service, we invite you to apply for a position at Toronto Dancewear Boutique.

Retail experience is preferred and experience in the dance world is required.

Toronto Dancewear Boutique is looking for a customer service representative with a positive attitude and strong work ethic. Candidates must be reliable, prompt, and able to work independently with a high level of attention to detail and accuracy.

Responsibilities

Answer incoming calls and return calls in a timely manner Assist patrons with their "in store" experience Keep store tidy and presentable Assist with changing window displays and restocking boutique inventory from storage as needed Take ownership of the customer's issues and provide solutions or alternatives in a timely manner Keep records of customer interactions, process customer accounts, and file documents as required. Provide excellent customer service in person and online as needed. Other duties as assigned.

Experience/Education/Licenses/Certifications/Certification Requirements:

High school diploma or equivalent (required) Experience in or knowledge of, the dance world (required) Previous experience in customer service (preferred) Previous experience in sales (preferred) Experience in electronic files (preferred)
Toronto Dancewear Boutique is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 5 - 10 per week

Ability to commute/relocate:

Toronto, ON M4L 1Z8: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (required) dance: 5 years (required) dance store: 1 year (preferred)
Work Location: In person

Expected start date: 2025-12-09