Customer Service Associate
Calgary, AB, CA, Canada
Job Description
Position Overview
Brick Transport Ltd. is seeking a dedicated
Customer Service Associate
to join our dynamic team. The successful candidate will play a crucial role in ensuring exceptional service delivery while maintaining positive relationships with our clients.Key Responsibilities
Respond to customer inquiries via phone, email, and in-person. Provide accurate information regarding services, pricing, and delivery schedules. Resolve customer issues and complaints efficiently and professionally. Collaborate with logistics and operations teams to ensure timely service fulfillment. Maintain accurate customer records and databases.
Qualifications
High school diploma or equivalent; college degree preferred. Proven experience in customer service or related field. Excellent communication and interpersonal skills. Strong problem-solving abilities. Proficient in Microsoft Office Suite and customer management software.
Why Join Us?
Competitive salary and benefits package. Opportunities for career advancement. Supportive and collaborative work environment. Engaging training programs.
Job Types: Full-time, Part-time, Fixed term contract
Pay: $25.00-$26.08 per hour
Benefits:
Company pension Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care
Work Location: In person
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Job Detail
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Job IdJD3033250
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCalgary, AB, CA, Canada
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EducationNot mentioned